Quality assurance poses unique problems for retail chains
Quality assurance doesn’t end after a sale, it must continue throughout a product’s lifecycle. But the retail sector faces unique challenges in this area and often struggles to maintain clear oversight of the entire supply chain. Many stores today have such a broad product range – from shower cabins to stuffed animals – that it’s difficult for managers to keep track of the quality regulations and standards across all different industries. And stores specializing in low-cost items often find many of their products at trade shows, where it can be difficult to verify information about the supplier or how the product is made.
That means they end up with some products whose origins and contents can be difficult to track, especially if they have to manually rely on an email chain or Excel spreadsheets rather than specialized software. This can lead to massive problems if a product is found to be faulty, or contains a material that may be banned. Authorities have tightened many regulations lately, and are conducting an increasing number of random quality controls in-store. If a product is recalled, the retail chain must be able to go straight back to the supplier and find out where it came from and whether there are other items that must be removed from the shelves as well. Failure to comply with all the rules can lead to fines or even prison sentences.
Knowledge must be part of the solution
How do you stay in control of your own controls? TECHNIA offers a complete solution that helps companies manage the entire process in a systematic way while making sure everyone knows who has ownership of each step along the way.
And with our software comes our expertise and guidance. At TECHNIA, we serve as business and management consultants instead of just IT consultants. We know the industry and how your competitors work.
With our expertise, we help create the most efficient way of handling each process, mapping out who should be doing what and speeding up the decision-making process. That means new products can get to market quicker, which helps increase your range of products without increasing your staff.
Quality is a competitive edge
In today’s market, where consumers have more choices than ever before, quality is a major selling point. Modern customers are conscious of the environment and want products that are guaranteed to meet their own standards. Being able to make that guarantee gives stores a major competitive edge. With TECHNIA and the PLM software ENOVIA, you can lay the right foundation for making sure those standards are met.