TECHNIA Customer Care
Our expert team use the same tools we provide and support within our own business. That means we can relate to all of your issues, and know the best way to support them!
Which Type of Support Do You Need?
Suggest an Improvement
If you have an idea that can help us do better, we’d love to hear it!
Find the TECHNIA Customer Support You're Looking For
For quick support, submit a support request via the TCC platform
Assisted Support
- E-mail Support available Mon-Fri
- Remote diagnostics via secure connections
- Operating system and hardware support for workstations and peripherals
- Dedicated weekend coverage is available upon request
- Full-service, multilingual support for over 5 languages during office hours. This includes English, German, Hindu, Norwegian, and Swedish. Outside local office hours, support is in English.
Self-Support
- Find answers to Frequently Asked Questions (FAQs), troubleshoot your products, and more.
- Access the Knowledge Hub (200,000+ articles), Installation Docs and Best Practices, Lifecycle Information, Video Tutorials, Release Notes, and License Requests.
- Download the latest TECHNIA Software Releases, Dassault Systèmes Software Releases, product information, documentation, and the latest tips and tricks for the best possible uses for our solutions.
- Request new licenses, test licenses, or change existing licenses to another computer.
General Enquiries
This form is for general non-support enquiries. To submit a support ticket, please use the support portal links above.
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