Which Type of Support Do You Need?

Support Request

Need a helping hand? Our experts will be happy to help you.

Report a Bug

Report any known/unknown software or hardware bugs.

Licensing or Installation

For any licensing and/or installation support.

Suggest an Improvement

If you have an idea that can help us improve TECHNIA Software, we’d love to hear it!

Any Other Questions

Can’t find what you’re looking for? Just ask and we can help!

Find the TECHNIA Customer Support You're Looking For

For quick support, submit a support request via the TCC platform
Assisted Support
  • E-mail Support available Mon-Fri
  • Remote diagnostics via secure connections
  • Operating system and hardware support for workstations and peripherals
  • Dedicated weekend coverage is available upon request
  • Full-service, multilingual support for over 5 languages during office hours. This includes English, German, Hindu, Norwegian, and Swedish. Outside local office hours, support is in English.
Self-Support
  • Find answers to Frequently Asked Questions (FAQs) troubleshoot your products, and more.
  • Access the Knowledge Hub (200,000+ articles), Installation Docs and Best Practices, Lifecycle Information, Video Tutorials, Release Notes, and License Requests.
  • Download the latest TECHNIA Software Releases, Dassault Systèmes Software Releases, product information, documentation, and the latest tips and tricks for the best possible uses for our solutions.
  • Request new licenses, test licenses, or change existing licenses to another computer.

Discover the TECHNIA Knowledge Base

Find the answers to your questions in our database of
200,000+ articles written by experienced TECHNIA experts

General Enquiries

This form is for general non-support enquiries. To submit a support ticket, please use the support portal links above.