Enhancing Part Identification with LiteBox3D Web Viewer
Challenge
The customer required solutions for part identification and to tackle accuracy issues across different locations.
Solution
LiteBox3D provides intuitive visualization with multi-format support, model access, IP protection, and cross-platform compatibility.
Results
Accurate part identification, improved collaboration, reduced errors, and boosted efficiency and satisfaction.
After initial outreach, TECHNIA engaged with the IT department to understand their specific needs. A demonstration showcased LiteBox3D Web Viewer’s integration capabilities, leading to a successful implementation.
Improving the part ordering process
The customer experienced challenges in the ordering process that impacted the experience of both internal stakeholders and external users. Consequently, they aimed to streamline the process to improve the overall satisfaction and usability:
- Difficult part identification, leading to incorrect orders and delays.
- The need for enhanced accuracy and usability across multiple locations.
Intuitive and precise part visualization
TECHNIA team implemented LiteBox3D Web Viewer, an HTML-based 3D JT viewer that provides intuitive and precise part visualization:
- Support for multiple file formats, including JT, STEP AP242 XML, PLMXML, OBJ, and WRL.
- Easy access to model views, properties, and redlining/markup capabilities.
- Open standard, ensuring compatibility with industry formats.
- Secure access to sensitive design data with robust IP protection.
- Cost-effective solution, eliminating the need for expensive software installations.
- Cross-platform accessibility on any browser and device.
- Web-based access, ensuring latest version availability.
TECHNIA’s technical team optimized performance to address initial load time concerns, ensuring optimal user experience.
Enhanced efficiency, usability, and performance
The integration of LiteBox3D Web Viewer into the supplier portal delivered considerable benefits:
- Accurate part identification with precise part numbers and images, minimizing order errors.
- A seamless user experience.
- Improved collaboration between internal and external teams across multiple locations.
- Reduced manual errors, saving time and resources through workflow optimization.
- Transformed platform with improved efficiency, usability, and performance.
- Enhanced customer satisfaction through a streamlined ordering process.
- Scalability potential for expansion across additional product categories.
