Powering Smarter Supplier Collaboration with 3DEXPERIENCE

FrieslandCampina Professional Systems is part of Royal FrieslandCampina N.V., one of the world’s largest dairy cooperatives. Its Professional division serves the global foodservice and industrial markets with high-quality dairy ingredients and solutions. Among its flagship innovations is Lattiz®, an award-winning milk foaming system trusted by thousands of baristas and hospitality professionals across Europe, delivering consistent, high-quality foam at the touch of a button while saving time and reducing waste.

As Lattiz® rapidly expanded, with multiple partners contributing to the design, engineering, and production of both the system and its consumables, FrieslandCampina worked with TECHNIA to deploy the 3DEXPERIENCE platform, streamlining collaboration, enhancing traceability, and ensuring all stakeholders could work from a single source of truth across the value chain.

“The platform enables FrieslandCampina Professional Systems to ensure real-time collaboration across multiple sites and partners, improving traceability, accelerating product updates, and maintaining a single source of truth for all technical documentation and specifications.”

Ilya Sharafan, Systems Director | FrieslandCampina Professional Systems

Overcoming suppply chain fragmentation

The Lattiz® product line relies on a diverse ecosystem of partners contributing to the design, simulation, and production of the foaming system and its consumables. As demand accelerated across Europe, coordinating activities and maintaining alignment throughout the value chain became increasingly challenging. Product data, technical documentation, and specifications lived across organizations and systems, making it harder to maintain a clear, shared picture of the truth.

Following a comprehensive evaluation, FrieslandCampina Professional Systems identified the need for a unified digital environment and a trusted implementation partner capable of bringing suppliers, manufacturers, and internal teams together on a single platform. The objective was to streamline collaboration across the Lattiz® value chain while establishing a scalable foundation for future innovation and growth.

Key challenges included:

• Coordinating multiple external suppliers and manufacturers across the Lattiz® value chain.
• Fragmented product data and technical documentation spread across partners and systems.
• The need for full alignment and traceability as Lattiz® scaled rapidly across Europe.
• Maintaining a single, reliable source of truth for specifications and updates.
• Future-proofing the development process to keep pace with growing demand.

Connecting suppliers with 3DEXPERIENCE Cloud PLM

In partnership with TECHNIA, FrieslandCampina Professional Systems implemented the 3DEXPERIENCE platform on cloud, to manage product data and technical documentation centrally, streamlines collaboration with external partners and integrate the value chain around a single source of truth, creating a connected, future-proof development process for the Lattiz® product line.

The 3DEXPERIENCE platform provides FrieslandCampina with:

• A unified, cloud-based environment connecting suppliers and manufacturers.
• Centralized management of product data, documentation and specifications.
• Streamlined, real-time collaboration with external partners across sites.
• Improved traceability across the Lattiz® value chain.
• A scalable, future-proof foundation for ongoing product development.

The solution delivered enterprise-grade product lifecycle management capabilities while removing the burden of managing underlying infrastructure. By bringing internal teams and external partners together in a single secure environment, FrieslandCampina strengthened collaboration across its product development value chain and established a foundation for future growth.

Building a shared digital foundation for collaboration

For FrieslandCampina, the partnership was about more than selecting software, it was about building a shared digital foundation for collaboration. After a comprehensive evaluation process, FrieslandCampina Professional Systems chose TECHNIA and the 3DEXPERIENCE platform on the cloud to connect its partners, manage product data and accelerate development.

TECHNIA brought the platform expertise and the close, hands-on engagement to bring an extended network of suppliers and manufacturers onto a single environment, helping FrieslandCampina turn collaboration across its value chain into a competitive advantage.

“We’re proud to support FrieslandCampina in their digital journey. The Lattiz® product line is a notable example of how innovation, collaboration and digital excellence come together. Our focus is to empower our customers with the tools and expertise to deliver smarter, sustainable products faster.”

Chiel van Benthem, Account Director | TECHNIA

This partnership reflects FrieslandCampina’s broader commitment to innovation, quality and operational excellence across its portfolio, and positions the Lattiz® product line to keep growing with confidence.